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Before you send: common reasons tips haven't arrived

  • Unverified Tip (Cash App, Venmo, etc.) - These are commitments made by the requester; we can't confirm if payment was completed.
  • Verified Tips via Stripe not set up - Verified Tips are secure and trackable, preventing confusion about whether a tip went through.
Set up Verified Tips (see FAQs) or browse our Guides for step-by-step help.